Terms of Service

Last Updated: October 2025

1. Acceptance of Terms

Welcome to Sora2App Video. By accessing or using our AI-powered video generation platform, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

Important Notice: Sora2App Video is an independent third-party service and is not affiliated with, endorsed by, or officially connected to OpenAI or any of its products and services.

2. Description of Service

Sora2App Video provides an AI-powered video generation platform that allows users to create videos using various AI models. Our services include:

• Access to multiple AI video generation models (Hailuo, Kling, Wan, Pixverse, Luma, etc.)
• Video generation from text prompts and images
• Credit-based usage system
• Video history and management
• User account management

3. User Accounts

3.1 Account Creation

• You must create an account to use our services
• You must provide accurate and complete information
• You are responsible for maintaining the security of your account
• You must be at least 13 years old to use our services

3.2 Account Security

• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use
• We reserve the right to suspend or terminate accounts that violate these Terms

4. Credits and Payments

4.1 Credit System

• Our services operate on a credit-based system
• Different AI models consume different amounts of credits
• Credits are non-refundable except as required by law
• Credits do not expire unless your account is inactive for an extended period

4.2 Payments

• We accept payments through Stripe or Creem
• All prices are displayed in the applicable currency
• You authorize us to charge your payment method for purchases
• We reserve the right to change pricing with notice

4.3 Refunds

• Credits are generally non-refundable
• We may provide refunds for failed video generation attempts
• Refund requests must be submitted within a reasonable timeframe

5. Acceptable Use Policy

5.1 Permitted Uses

You may use our services for:

• Creating original video content
• Personal or commercial projects (subject to licensing)
• Educational and research purposes
• Creative and artistic endeavors

5.2 Prohibited Uses

You may NOT use our services to:

• Generate illegal, harmful, or offensive content
• Infringe on intellectual property rights of others
• Create deepfakes or misleading content without disclosure
• Harass, threaten, or harm others
• Violate any applicable laws or regulations
• Circumvent usage limits or security measures
• Generate content that violates third-party rights
• Create spam or unauthorized marketing materials

5.3 Content Restrictions

You may not generate content that:

• Contains nudity, sexual content, or pornography
• Depicts violence, gore, or self-harm
• Promotes hate speech or discrimination
• Violates privacy rights of individuals
• Infringes copyrights, trademarks, or other IP rights

6. Intellectual Property Rights

6.1 Your Content

• You retain ownership of the prompts and images you upload
• You grant us a license to use your inputs to provide the services
• You represent that you have the right to use all uploaded content

6.2 Generated Videos

• Generated videos are subject to the terms of the underlying AI model providers
• You may use generated videos in accordance with those terms
• We do not claim ownership of your generated content
• You are responsible for ensuring your use complies with applicable laws

6.3 Platform Content

• Our platform, including its design, code, and content, is protected by intellectual property laws
• You may not copy, modify, or distribute our platform without permission

7. Service Availability

7.1 Uptime

• We strive to maintain high service availability
• We do not guarantee uninterrupted access
• Scheduled maintenance will be communicated when possible

7.2 Service Modifications

• We reserve the right to modify or discontinue services
• We will provide reasonable notice of material changes
• Continued use after changes constitutes acceptance

8. Disclaimers and Limitations of Liability

8.1 Service Disclaimers

THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy or reliability of generated content

8.2 AI-Generated Content

• AI-generated videos may contain errors or inaccuracies
• We do not guarantee the quality or suitability of generated content
• You are responsible for reviewing and validating all generated content

8.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages exceeding the amount you paid in the last 12 months

9. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

• Your use of the services
• Your violation of these Terms
• Your violation of any third-party rights

10. Third-Party Services

10.1 AI Model Providers

We use third-party AI model providers (Replicate, etc.). Your use is also subject to their terms of service.

10.2 Payment Processors

Payments are processed by Stripe or Creem, subject to their respective terms.

10.3 No Endorsement

We do not endorse any third-party services or content.

11. Privacy

Your use of our services is subject to our Privacy Policy, which is incorporated into these Terms by reference.

12. Termination

12.1 By You

You may terminate your account at any time through account settings.

12.2 By Us

We may suspend or terminate your account for:

• Violation of these Terms
• Fraudulent activity
• Non-payment
• Extended inactivity
• Legal requirements

12.3 Effect of Termination

Upon termination:

• Your access to services will cease
• Unused credits will be forfeited (unless required by law)
• We may delete your data in accordance with our Privacy Policy

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of [Your Jurisdiction].

13.2 Dispute Process

Before filing a claim, you agree to attempt to resolve disputes through informal negotiation.

13.3 Arbitration

Disputes not resolved informally may be subject to binding arbitration [if applicable].

14. General Provisions

14.1 Entire Agreement

These Terms constitute the entire agreement between you and us regarding the services.

14.2 Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

14.3 Waiver

Failure to enforce any right does not constitute a waiver of that right.

14.4 Assignment

You may not assign these Terms without our consent. We may assign these Terms without restriction.

14.5 Changes to Terms

We may modify these Terms at any time. Material changes will be communicated via email or platform notice. Continued use after changes constitutes acceptance.

15. Contact Information

For questions about these Terms, please contact us at:

Email: [Your Contact Email]

---

By using Sora2App Video, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.