sora2app.video Privacy Policy

Last Updated: October 2025

Introduction

Welcome to sora2app.video, an AI-powered video generation platform. We are committed to protecting your privacy and handling your data in an open and transparent manner. This privacy policy describes how we collect, use, and protect your personal information when you use our services.

Important Notice: sora2app.video is an independent third-party service and is not affiliated with, endorsed by, or officially connected to OpenAI or any of its products and services. We strictly comply with all applicable data protection regulations and user privacy policies.

Information Collection and Use

We collect the following types of data to provide you with our AI video generation services:

1. Account Information

• What We Collect: Name, email address, and authentication credentials (via Google OAuth or GitHub OAuth)
• Purpose: To create and manage your account, provide customer support, and authenticate your access to our services

2. Usage Information

• What We Collect: Video generation requests, prompts, uploaded images, generated videos, credit usage, and feature interactions
• Purpose: To process your video generation requests, track credit consumption, improve our services, and provide you with usage history

3. Payment and Billing Information

• What We Collect: Payment method details, billing address, and transaction records (processed through Stripe or Creem)
• Purpose: To facilitate billing and payment processing for credit purchases and subscriptions
• Note: We do not store complete credit card information; this is securely handled by our payment processors

4. Device and Technical Information

• What We Collect: IP address, browser type, device type, operating system, and access times
• Purpose: To ensure service compatibility, detect fraud, and improve platform performance

5. Cookies and Tracking Technologies

• What We Collect: Session cookies, preference cookies, and analytics data
• Purpose: To maintain your login session, remember your preferences, and analyze platform usage patterns

How We Use Your Information

We use the collected information for the following purposes:

• Process your AI video generation requests
• Manage your account and credits
• Process payments and maintain billing records
• Provide customer support
• Improve our services and develop new features
• Send important service notifications and updates
• Analyze usage patterns to optimize platform performance
• Prevent fraud and ensure platform security

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information only in the following circumstances:

Service Providers

We share data with trusted third-party service providers who help us operate our platform:

• AI Model Providers: We use Replicate and other AI providers to process your video generation requests
• Payment Processors: Stripe or Creem for handling payments
• Cloud Storage: R2 storage for storing your generated videos and uploaded images
• Analytics Services: Google Analytics, OpenPanel, or Plausible for understanding platform usage

All service providers are contractually bound to protect your data and use it only for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Storage and Security

Storage Location

Your data is stored on secure servers provided by our cloud infrastructure providers. Generated videos and uploaded images are stored in R2 storage.

Security Measures

We implement industry-standard security measures to protect your data:

• Encryption in transit (HTTPS/TLS)
• Secure authentication mechanisms
• Regular security audits
• Access controls and monitoring

Data Retention

We retain your data as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.

Your Rights and Choices

Depending on your location, you may have the following rights:

Access and Portability

You can access your personal data and request a copy of your information.

Correction

You can update or correct your account information at any time.

Deletion

You can request deletion of your account and personal data.

Opt-Out

You can opt out of non-essential communications and analytics tracking.

To exercise these rights, please contact us at the email address provided below.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: [Your Contact Email]

Compliance

We comply with applicable data protection laws, including GDPR (for EU users) and CCPA (for California users).

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By using sora2app.video, you acknowledge that you have read and understood this privacy policy.